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Frequently Asked Questions
What banks and credit unions do you cover?
We currently cover checking, savings and money market accounts at over 140 US banks and credit unions -- representing over half of all branch locations in the US.
How often do you update your information?
We electronically monitor listed banks' and credit unions' websites to identify when they've updated information. We call institutions' contact centers on a rolling schedule for any information not published on their websites. Inaccuracies brought to our attention are researched and updated immediately.
What is a 'branchless or Internet bank'?
A "Branchless Bank" is an institution that does not have any physical bank locations to conduct business with it's customers -- instead it relies on the Internet and other channels.
Where do you get your information?
We have a full-time research staff that maintains all the account information on the site.
Our branch location database is sourced from the FDIC and is updated with information provided by banks and credit unions. In addition, we utilize Google's Maps to identify which banks have locations near you.
How does 'Find A Better Bank' make money?
We sell aggregated (non-personal) information from users on our site to banks and credit unions to help them align their products and services with demand in their markets. FindABetterBank enables consumers to choose the best bank or credit union given their specific requirements. It's critical comparisons are "fair and square." Therefore, we don't sell advertising or placement in search results. Also, we don't make money if you visit a bank's website from FindABetterBank or if you open an account as a result of using FindABetterBank.
What Users Say About FindABetterBank
"I hope there are more people like you giving consumers the resources they need to make these important decisions and removing the barriers that prevent us from getting stuff done."
"(FindABetterBank) shows the features and fees that bank websites do not."
"I think (FindABetterBank) is extremely helpful. People should be more informed about the bank they pick! This site does just that!!"
"It made it very easy to compare apples-to-apples without any confusion"
"I loved the fast results and all the detailed information."