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Frequently Asked Questions

• What banks and credit unions do you cover?

  We currently cover checking, savings and money market accounts at over 140 US banks and credit unions -- representing over half of all branch locations in the US.

  Do you represent a bank or credit union not listed on FindABetterBank?

  In a recent survey on FindABetterBank, over 90% of respondents indicated they'll be opening a new checking account within 90 days -- so getting your information in front of these shoppers is important. We don't sell advertising opportunities. Instead, we charge a small annual fee to keep account and branch information up-to-date and available on FindABetterBank.

  Please let us know how to reach you with more information:

  First Name:
  Last Name:
  Title:
  Bank or Credit Union:
  Email:
  Phone:

• How often do you update your information?

  We electronically monitor listed banks' and credit unions' websites to identify when they've updated information. We call institutions' contact centers on a rolling schedule for any information not published on their websites. Inaccuracies brought to our attention are researched and updated immediately.

• What is a 'branchless or Internet bank'?

  A "Branchless Bank" is an institution that does not have any physical bank locations to conduct business with it's customers -- instead it relies on the Internet and other channels.

• Where do you get your information?

  We have a full-time research staff that maintains all the account information on the site.

  Our branch location database is sourced from the FDIC and is updated with information provided by banks and credit unions. In addition, we utilize Google's Maps to identify which banks have locations near you.

• How does 'Find A Better Bank' make money?

  We sell aggregated (non-personal) information from users on our site to banks and credit unions to help them align their products and services with demand in their markets. FindABetterBank enables consumers to choose the best bank or credit union given their specific requirements. It's critical comparisons are "fair and square." Therefore, we don't sell advertising or placement in search results. Also, we don't make money if you visit a bank's website from FindABetterBank or if you open an account as a result of using FindABetterBank.

  Do you represent a bank or credit union not listed on FindABetterBank?

  In a recent survey on FindABetterBank, over 90% of respondents indicated they'll be opening a new checking account within 90 days -- so getting your information in front of these shoppers is important. We don't sell advertising opportunities. Instead, we charge a small annual fee to keep account and branch information up-to-date and available on FindABetterBank.

  Please let us know how to reach you with more information:

  First Name:
  Last Name:
  Title:
  Bank or Credit Union:
  Email:
  Phone:

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